You are strongly advised to take out travel insurance to cover your holiday.
You can request to book direct via our website. We aim to respond to any booking requests within 24 hours. You will then have the option to pay the whole amount by credit card via our website, or you can opt to pay by installments by direct transfer to our bank account. These installments will be 20% on booking, a further 30% three months before your arrival day and the final 50% (plus a returnable security deposit) six weeks before your arrival day.
Cancellations must be made in writing. The following cancellation charges will be applied:
Cancellations within the following period before the start of the holiday
Over Three months
If you have paid the full amount in advance by card, any refunds will be made to your credit card.
The security/damage deposit is payable with the final payment. It is used to cover the cost of any damage, breakages and any necessary excessive cleaning. The gîte is to be left in a clean and tidy condition on departure, and the deposit will be returned within 14 days after the end of the holiday, less any deductions for damage, breakages and excessive cleaning necessary.
Security/Damage Deposit (£)
Sunflower Cottage / Vine Cottage
The use of the accommodation, equipment and any amenities on site is entirely at the hirer’s own risk and no responsibility can be accepted for injury, loss or damage to guests or their property. Only persons named on the booking form are entitled to stay at Les Hirondelles or to use the facilities and equipment.
Smoking: No smoking is permitted in any of the gîtes or other buildings at Les Hirondelles. Smoking is permitted outside but guests are requested to be respectful of other guests.
Septic Tanks: In common with most of rural France, Les Hirondelles is served by a septic tank. It is important that no sanitary items or nappies are flushed down the toilets and only French toilet paper may be used (English toilet paper can block the filters). No chemicals, particularly bleach, or any fats or oils should be flushed down the toilets or emptied into sinks. Only toilet cleaners suitable for septic tanks should be used. We will supply an initial quantity of toilet paper and cleaner for you.
Taxe de Sejour (Temporary Residence Tax)
As we are situated with La Brenne Natural Park, we are obliged to collect a small tax per person per night. This will be payable on arrival and is 60c per adult per night
The Owners shall not be liable to the guests for any defect or stoppage of public services nor in respect of any equipment or appliance in the gîtes or garden nor for any loss, damage or injury caused by adverse weather conditions, riot, war, strikes or any other matters beyond the control of the Owners; nor for any loss, damage or inconvenience caused to or suffered by the Guest should the property be destroyed or substantially damaged before the start of the rental period and in any such event the Owner shall within 14 days of notification to the Guest, refund all sums previously paid by the Guest in respect of the holiday. Under no circumstances shall the Owner’s liability to the Guest exceed the amount paid to the Owner for the holiday.
Les Hirondelles are owned and personally run by Ian & Lucie Harvey. Promotion of the properties is undertaken in the UK by ILH Trading Ltd, who collect all rental fees on our behalf.
We make every effort to ensure the accuracy of the information on our website and publicity brochures but we cannot guarantee that all facilities, equipment etc are exactly as described. If, on arrival, anything is not what you expected please let us know as soon as possible and we will make every effort to rectify it, if possible.
Les Hirondelles Internet Access – Terms & Conditions
Internet Access is free at Les Hirondelles. However, we do ask you to agree some simple terms & conditions before allowing access. Please read the following points to confirm your understanding and acceptance of the conditions of use. These are designed to comply with recent French laws on Internet Usage and to ensure that our internet service is available to everyone who wants to make use of it.
By accepting these conditions as part of your booking you confirm that you and others in your party will not use the Les Hirondelles’ free Internet service to: